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Report a bug FAQ's
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Can I track the status of my bug report?
Currently, we don’t offer real-time tracking, but we’re working on improving transparency. For now, you’ll be notified when your issue is resolved or if we need more details.
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I reported a bug but haven’t heard back. What should I do?
If it’s been more than 72 hours, feel free to follow up via info@itutorvillage.com. We appreciate your patience and want to ensure your concern is addressed.
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How long does it take to fix a reported bug?
We prioritize bugs based on severity and impact. Critical issues are addressed immediately, while smaller ones may take a few days. You’ll receive updates if your report includes contact details.
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